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Anek
Posted : Monday, March 25, 2013 11:30:21 PM
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Joined: 1/26/2012
Posts: 40

Open up a 4 hour eur/usd chart.

See all those dojis ?

They never happened.

This screws up computations.

This is USLESS Worden.

How can you let this happen for so long ?

And the iPAD TC2000 software, only displaying 2 digits, are you guys insane?

Instead of adding new features and are all those webinars, why don't fix all the crap that still exists in the software?

I run a room of traders, and the software we use is this, Im on the verge of having them all cancel, including myself due to your inability to fix the necessary obvious.

Ridiculous.

DT_
Posted : Monday, March 25, 2013 11:39:43 PM
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Joined: 1/14/2013
Posts: 7

yup,TC2000 cannot be used for forex.

very bad data. This has been an outstanding issue for long time now.

 

 

Booker
Posted : Monday, March 25, 2013 11:43:41 PM
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Joined: 10/7/2004
Posts: 426

A 4 hour eur/usd chart looks fine here. You must have other issues.

Anek
Posted : Monday, March 25, 2013 11:48:34 PM
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Joined: 1/26/2012
Posts: 40

QUOTE (Booker)

A 4 hour eur/usd chart looks fine here. You must have other issues.

You must work for Worden.

Check my chart, off a T1 line.

 

busterram
Posted : Monday, March 25, 2013 11:48:40 PM
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Joined: 10/9/2011
Posts: 485

 

Thank you for pointing this.
 
I had logged similiar issues in the past for which I have gotten a 4 digit number but so far no action has been taken for any of those issues. Bruce (who is very helpful) does not know if and when any of these are going to be addressed.
 
Looks like there is a huge communication breakdown as I am sure someone in their company should look in to this and have some logical answer to this question. Hope that person reads this thread and responds back or it will be great if Bruce can forward this link to that person who knows the answer in their company so they can responds back to real customer problems.
 
 
 
 
 
 
Looking forward to hearing a response from whomever runs their development organization to acknowledge these problems and suggest a timeline for a solution. 
 
Just the other day I posted an issue in another online trading software I use, it was marked as under consideration and few days later it was marked as planned with a estimate of fix happening in the next release. Was quite impressed with their responses. I wish worden can offer better resolution to the problems so that their platform which has excellent features can be utilized to its core.
 
Appreciate a response from worden's development team for a timeline to remedy these problems. 
 
Thx,
Buster
Anek
Posted : Monday, March 25, 2013 11:51:16 PM
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Joined: 1/26/2012
Posts: 40

Everyone in my trading room has this behavior, so obviously Booker, you must be UNIQUE

 

mpetrader
Posted : Tuesday, March 26, 2013 12:27:45 AM
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Joined: 5/4/2012
Posts: 7

Yes I agree completely. FX charts are incorrect and have lots of strange data. This must be fixed asap.

busterram
Posted : Tuesday, March 26, 2013 1:27:57 AM
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Joined: 10/9/2011
Posts: 485

For the record, I have the same problem with my 4 hr chart and I have compared it to other charts from other trading platform. For some reason TC2k version of the forex charts seem to be incorrect. 

Buster

 

jdfoster101
Posted : Tuesday, March 26, 2013 6:05:53 AM
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Joined: 3/5/2012
Posts: 4

Not sure why it has this issue, please correct it asap.  Either the time setting is off or it just has a glitch in general.  Please respond and fix this issue.

Bruce_L
Posted : Tuesday, March 26, 2013 9:25:58 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Thank you for reporting the issue. It has been assigned case number 10803.



-Bruce
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Anek
Posted : Tuesday, March 26, 2013 12:11:14 PM
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Joined: 1/26/2012
Posts: 40

QUOTE (Bruce_L)

Thank you for reporting the issue. It has been assigned case number 10803.

 

Let us see how long you take to solve this critical bug.

I'll be monitoring for efficiency to later determine my course of action with my accounts and fellow traders in room.

 

 

elson2
Posted : Thursday, March 28, 2013 1:10:48 PM
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Joined: 6/25/2005
Posts: 441

i ask why its strange  8 months ago in that post

i hope now they will fix it because i dont think the wordens take seriously the forex traders comunity in the world that can use TC for scanning forex and futers

.http://forums.worden.com/default.aspx?g=posts&t=55974

 

Anek
Posted : Thursday, March 28, 2013 3:33:05 PM
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Joined: 1/26/2012
Posts: 40

QUOTE (elson2)

i ask why its strange  8 months ago in that post

i hope now they will fix it because i dont think the wordens take seriously the forex traders comunity in the world that can use TC for scanning forex and futers

.http://forums.worden.com/default.aspx?g=posts&t=55974

 

They dont take anyone seriously.

 

You got bugs for forex and stock traders that keep going on for years.

 

Ridiculous.

 

I say we raise hell!

busterram
Posted : Sunday, April 7, 2013 10:51:33 PM
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Joined: 10/9/2011
Posts: 485

Another issue that many of us reported. Looks like been around for more than 8 months. Just like you cannot use worden software to trade the open because of ghost bars / volume, you cannot use it to trade forex as well. 

Worden Software Development team: What is the status of this bug? 

Thank you for your prompt actionable response.

B

 

 

Anek
Posted : Sunday, April 7, 2013 10:55:09 PM
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Joined: 1/26/2012
Posts: 40

Case # bla bla

Status # bla bla

 

What difference does it make, if they let 8 months or more to pass with this blatant bug there really is no team behind this that can give you an honest status or responsible truthful answer.

 

 

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