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Profile: gator85ee
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User Name: gator85ee
Groups: Gold User, Member, TeleChart
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Joined: Monday, March 28, 2005
Last Visit: Monday, August 11, 2008 11:01:03 PM
Number of Posts: 9
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Last 10 Posts
Topic: Can't Update!
Posted: Saturday, May 24, 2008 12:39:59 PM

Yeah, update hasn't been working the last few days.  Luckily I'm able to get it done over dialup.

You other Hughesnet sufferers might look into Sprint or Verizon "Mobile Broadband" service.  You just plug an "aircard" type USB device in and get service over cell towers.  I've heard some say it is far better than Hughesnet.  I think it is cheaper too.

Think I'll give it a try...

Topic: Can't Update!
Posted: Tuesday, April 22, 2008 12:25:08 PM
I was able to update yesterday afternoon.  It took a couple tries, but it worked.

I am usally able to update over a phone modem, but if there is much data it may take a couple days.  Like the poster above, when I reinstalled my TC2005 I had 11G if data.  I let it run over the phone for 26 hours straight and it only got half way.

Luckily I caught a time when my regular ISP connection to Worden worked.  Then I was able to update completely.  Now if I update everyday, I can use the phone as a backup and it only takes about 15 minutes.
Topic: Can't Update!
Posted: Wednesday, April 16, 2008 9:35:29 PM
Not working again.

Maybe it only works in the morning...
Topic: Can't Update!
Posted: Wednesday, April 16, 2008 9:07:37 AM
I was just able to complete an update, so it is working right now.

Let's hope this is fixed.  There is always something strange going on with Hughesnet.  Wish I had other ISP options...

Thanks Worden Guys, for your help!

Regards
Topic: Can't Update!
Posted: Saturday, April 12, 2008 6:54:21 PM
Well, I should have known it wouldn't be easy...

Here's the deal.  Something must have recently changed on the TC data servers.  Did timeout parameters, or spam blockers or firewall stuff change?  Nothing has changed on my end.  Nothing.  Two different computers do the same thing.  And the satellite folks tell me that the first hop on a tracert always fails (unless there is a local router, then the second hop fails).  That leg is from the ground, up to the satellite then down to the op center gateway.  It takes a while.

The thing is, using TC2000 with satellite Inet has worked for about 7 years now!  Why is it not updating now???  

Consider this:

1.  All browsing seems normal and speed tests are in the normal range.
2.  Connections to my broker trading workstation are fine.
3.  Connections to my bank work fine.
4.  Email is fine.
5.  Things work fine, with or without, proxy enabled.
6.  EVERY other web app I have works fine.
7.  I can connect to the Worden data servers and start the Update process.  Sometimes I even get a few K of data before "Internet Connection Failed".
8.  Right after a failure, ping tests still work and all my Inet apps are still working.

TC2007 Update is the ONLY thing I have that doesn't work.  Doesn't it seem like it is something we should fix on your end?  Anybody else use Hughesnet satellite ISP?  Does yours work?

Thanks again for any help.
Topic: Can't Update!
Posted: Friday, April 11, 2008 7:58:02 PM

Thanks very much for your help.  Okay, now we are getting somewhere!

C:\Users\Dan1>tracert dl.tcnet.ws

Tracing route to dl.tcnet.ws [208.44.223.45]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2  1023 ms  1208 ms   699 ms  dpc6682026130.direcpc.com [66.82.26.130]
  3   917 ms   819 ms   638 ms  dpc6682016221.direcpc.com [66.82.16.221]
  4   966 ms   899 ms   639 ms  dpc6682016065.direcpc.com [66.82.16.65]
  5   776 ms   689 ms   878 ms  dca-edge-04.inet.qwest.net [63.237.64.85]
  6   866 ms   699 ms  1018 ms  205.171.43.182
  7   707 ms   818 ms   889 ms  dl.tcnet.ws [208.44.223.45]

Trace complete.



Yep, hop 1 didn't make it.  Darn Satellite Inet is the pits, but I have no other choice where I live.   I'll see what Hughes can do.  If you have any other suggestions please post them.


Not much I can do about Satellite latency, but we'll see.


C:\Users\Dan1>ping dl.tcnet.ws

Pinging dl.tcnet.ws [208.44.223.45] with 32 bytes of data:
Reply from 208.44.223.45: bytes=32 time=865ms TTL=52
Reply from 208.44.223.45: bytes=32 time=883ms TTL=52
Reply from 208.44.223.45: bytes=32 time=921ms TTL=52
Reply from 208.44.223.45: bytes=32 time=1159ms TTL=52

Ping statistics for 208.44.223.45:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 865ms, Maximum = 1159ms, Average = 957ms




Thank you!

Topic: Can't Update!
Posted: Friday, April 11, 2008 3:26:47 PM
Starting Thursday I am having problems updating.  On two different machines, one with a new install of 2007 Gold, I get partway thru an Update and I get "Internet Connection Failed".

Yet that connection works on absolutely every other program I have.  And it worked well enough to download 100+MB of the latest TC2007.   And it also will download some of the data, so how can it be blocked with a FW?

I can also ping dl.tcnet.ws with no errors.  Doesn't seem like anything is wrong with the connection.  And, yes, I have done all the restarts and reboots and Firewall configing I can do.  Still, it won't work.

One thing that may be a clue, is that I am forced to use Hughesnet Satellite internet.  It isn't great, but it works for everything else AND it worked fine for about 6 years with TC!

Any help will be greatly appreciated!

Dan
Topic: TC Working now?
Posted: Wednesday, October 4, 2006 9:44:43 PM
Mine's working now...

Thanx TC.
Topic: TC Working now?
Posted: Wednesday, October 4, 2006 9:20:31 PM
Me too:


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