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Problem with alerts, please anybody help? Rate this Topic:
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amaxlv
Posted : Monday, January 20, 2014 12:38:36 AM
Registered User
Joined: 4/9/2012
Posts: 5

I am turning on the alerts, but nothingis working . I did everythingas per all the tutorial videos, 

draw the horizontal line, turned on the alert, turned onthe Pop Up alert, sound alert, Email alert and nothing goet trigered .This was on Friday Jan17.I did tried the curencie stoday too, and also alerts are not working. I tried from seceral diferet computers and no success. So it mustbea glitch with TC2000..Anybody can help?

Thank You

alanpal
Posted : Monday, January 20, 2014 11:12:41 AM
Registered User
Joined: 2/10/2008
Posts: 6

Hi amaxiv,  Forgive me if I state the obvious, but just right click on the chart, and choose set alert for xxxx, and then chosse price alert. This has always worked for me.   

                               Good luck,

                                alanpal

ttryan2
Posted : Monday, January 20, 2014 11:14:41 AM
Platinum Customer Platinum Customer

Joined: 9/18/2011
Posts: 4

I would do  full eboot of your machine, restart tc2000 and set a new alert.  Make sure you have your alert choices set like email address or text phone no. 

ttryan2
Posted : Monday, January 20, 2014 11:18:40 AM
Platinum Customer Platinum Customer

Joined: 9/18/2011
Posts: 4

Also keep  in mind I believe the bid has to hit your trigger.  If your sock has a wide spread  I believe there may occasionally be a trade at the price but may have traded at the ask.

HardMoney
Posted : Monday, January 20, 2014 3:31:13 PM
Registered User
Joined: 1/20/2014
Posts: 4

ok I will try to reboot all and do it again..Im looking for POP out alerts, and sound alerts..email alerrts are not that important. I do scalping on many stocks very quickly ..thanx guys and lets see if this will work 

HardMoney
Posted : Monday, January 20, 2014 3:43:46 PM
Registered User
Joined: 1/20/2014
Posts: 4

I rebooted it all ans all I am getting is only email alerts, NO sound, NO pop out windows. Testing it on EUR/JPY since US stock markets are closed...DO you guys get sound and pop alerts?

 

Bruce_L
Posted : Tuesday, January 21, 2014 12:37:44 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Please contact technical support.



-Bruce
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