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Registered User
Joined: 10/7/2004
Posts: 17
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I had been running TC2000 beautifully on my Samsung Galaxy for quite some time. Today, after a while had passed since I last used it on the phone, it would not load any of the watchlists. I uninstalled and reinstalled it, but then could not login (my password doublechecked on the desktop which is working fine). Has it been broken somehow by the recent updates?
Thanks for any help...
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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I am not aware of any changes which should break TC2000 for Mobile Phones. Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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Registered User
Joined: 10/7/2004
Posts: 17
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Thank you.
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Administration
Joined: 9/30/2004
Posts: 9,187
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There appears to be an issues with the mobile logins this morning. Only confirmed on the Android phone app. We're looking into it.
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Registered User
Joined: 10/7/2004
Posts: 17
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I appreciate the instant replies, you all have a good Thanksgiving weekend.
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Administration
Joined: 9/30/2004
Posts: 9,187
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Mobile logins are working again.
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