Registered User
Joined: 4/17/2006
Posts: 271
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Hi, This is the 3rd morning (that I'm aware of) that RT is not available pre-market. I like to do a final scan for trading day by scanning RT. Obviously can't do this if there's no RT available. Any way we can get RT up and running several hours pre-market? Thanks.
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Registered User
Joined: 4/17/2006
Posts: 271
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5:55 am Central. Still no RT.
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Registered User
Joined: 4/17/2006
Posts: 271
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No RT last wk by 4am CST...until 6am at earliest. Now no RT again this am at 4am CST. Emailed re this problem several times last wk. Was informed this shouldn't be happening....Well it IS happening STILL. I don't understand this since we are paying for this service. I'm sure I'm not the only one who relies on early am pre-market RT scans to prepare for the trading day. Can SOMEone at Worden please fix this?
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Registered User
Joined: 10/7/2004
Posts: 154
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I saw this happen too several times the week of Feb 19-23.
You are definitely *not* seeing things, sharkattak.
Additionally, the problem where the most recent day's intraday data is repeated (i.e. there are two instances of the day's data spliced together) starting at midnight EST, every night, is still present, althouth it was reported probably more than a year ago.
The window of non-market hours when users can do analysis of intraday data appears to be shrinking. Anyone, including Worden management, who says that the RT data feed is as good as anyone else's out there is simply wrong. The Worden RT data feed is seriously broken, dysfunctional, and inadequate. You have to be blind not to see this. It is all over the discussion boards and chat rooms. The customers who point this out are *not* the enemy. They are indicators of just how bad the problem is. This should be considered a blessing and not a curse by Worden management, because it tells them exactly where to focus resources in order to keep happy, paying customers. The solution to this problem is *not* to invite users to cancel their accounts through private chat messages, and it is *not* to delete negative posts on the discussion boards, and it is *not* to issue boilerplate apologies for individual incidents and deny, deny, deny. The solution, and the *only* solution to the problem, is to put on a full court press, even if it means delaying Blocks Player developement, on *fixing the datafeed*.
TCNet has some awesome features for slicing and dicing the market. It provides *some* valuable services and is certainly not worthless, otherwise nobody would pay for it. It is also - simultaneously - true that TCNet platinum does not work as advertised. If the deniers at Worden would stop wasting energy on being the Chat Nazi, deleting negative posts, and denying, and instead spend that energy on fixing the datafeed, everyone would be better off, not the least of whom the Wordens and their pocketbooks.
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Registered User
Joined: 4/17/2006
Posts: 271
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RT problems again this am.
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