| ChartMonkey |
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Member, Platinum User, TeleChart
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| Registered User |
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| Unsure |
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| Thursday, October 7, 2004 |
| Wednesday, February 12, 2014 4:52:20 PM |
154
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Yes there are long standing issues with ticker maintenance.
You may want to review these discussion topics:
http://forums.worden.com/Default.aspx?g=posts&t=32945
http://forums.worden.com/Default.aspx?g=posts&t=38625
http://forums.worden.com/Default.aspx?g=posts&t=26121
Also note that it is now 2010, and the last release of TCNet (not counting the 2007 release,
which was just for compatibility with what was called "Blocks" at the time (now "StockFinder"))
was in 2005:
http://forums.worden.com/Default.aspx?g=posts&t=20436
Draw your own conclusions.
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Pull up Worden RT feed right next to Esignal, Tradestation, or Ameritrade streaming charts.
Select a thinly traded Nasdaq stock.
Observer carefully any differences.
Draw your own conclusions.
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You crack me up!
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Oh, ok. Got me all excited there for a moment. 
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Craig can you clarify "Platinum feed was recently rebuilt from the ground up" - are we getting a complete overhaul of what API you're using and getting away from the homebrew pop up windows and into something more mainstream?
And a bonus question - are we getting a fix for multiple watchlist delete? Your next beer in Houston is on me if the answer is yes.
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I saw this happen too several times the week of Feb 19-23.
You are definitely *not* seeing things, sharkattak.
Additionally, the problem where the most recent day's intraday data is repeated (i.e. there are two instances of the day's data spliced together) starting at midnight EST, every night, is still present, althouth it was reported probably more than a year ago.
The window of non-market hours when users can do analysis of intraday data appears to be shrinking. Anyone, including Worden management, who says that the RT data feed is as good as anyone else's out there is simply wrong. The Worden RT data feed is seriously broken, dysfunctional, and inadequate. You have to be blind not to see this. It is all over the discussion boards and chat rooms. The customers who point this out are *not* the enemy. They are indicators of just how bad the problem is. This should be considered a blessing and not a curse by Worden management, because it tells them exactly where to focus resources in order to keep happy, paying customers. The solution to this problem is *not* to invite users to cancel their accounts through private chat messages, and it is *not* to delete negative posts on the discussion boards, and it is *not* to issue boilerplate apologies for individual incidents and deny, deny, deny. The solution, and the *only* solution to the problem, is to put on a full court press, even if it means delaying Blocks Player developement, on *fixing the datafeed*.
TCNet has some awesome features for slicing and dicing the market. It provides *some* valuable services and is certainly not worthless, otherwise nobody would pay for it. It is also - simultaneously - true that TCNet platinum does not work as advertised. If the deniers at Worden would stop wasting energy on being the Chat Nazi, deleting negative posts, and denying, and instead spend that energy on fixing the datafeed, everyone would be better off, not the least of whom the Wordens and their pocketbooks.
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