| Welcome Guest, please sign in to participate in a discussion. | Search | Active Topics | |
Registered User
Joined: 4/6/2006
Posts: 20
|
I have recently upgraded to Telechart platinum 2007 from 2005 V. The general update does not take much time at all. Infact the PCF's ( 9 pcf's in total) take about about 15- 20 minutes to get updated. How can I Speed up this process ( PCF updates).
I am using Windows 2000 operating system.
PCINX
|
|
Worden Trainer
Joined: 10/1/2004
Posts: 18,819
|
Outside of upgrading to a newer machine you can choose not to update PCFs using over 200 days of data. It is the second check box in the update screen.
- Craig
Here to Help!
|
|
Registered User
Joined: 4/6/2006
Posts: 20
|
The PC i have installed Telechart 2007 is a P4 2 ghz with 1 gb ram, its not that bad. But I do have an older o/s. ( win 2000)
|
|
Administration
Joined: 9/30/2004
Posts: 9,187
|
There were no changes to the PCF calculation process in TC2007. Are you saying the process slowed down after the upgrade? With no new PCFs being added?
|
|
Registered User
Joined: 4/6/2006
Posts: 20
|
Yes, Infact i never had this problem in 2005 version, It started after the upgrade.
|
|
Registered User
Joined: 4/6/2006
Posts: 20
|
infact my snapsheets keep crashing, I cant open it. Every time i open it it will crash on win 2000 machine
but i have another machine which has XP pro Telechar 2007 and Snapsheet works like a beeze. No problems in XP. ( had upgraded from 2005 version in the XP machine too, but no problems there.)
|
|
Administration
Joined: 9/30/2004
Posts: 9,187
|
Strange. I'd have to take a look at the PCFs and test them to determine the cause. If you want, you can export them to a file and email it to support@worden.com Attn: StockGuy, and I'll take a look. I can drop them on a machine with 2005 and one with 2007 to compare. Don't see why they would be different performance-wise but I can check it out.
|
|
Registered User
Joined: 4/6/2006
Posts: 20
|
I will send it , again any comments on snapsheets why it crahses on Win 2000 ?
|
|
Registered User
Joined: 4/6/2006
Posts: 20
|
This is the error i get when i run snapsheets ( every time)
An unhandled exception of type 'System.IO.FileLoadException' occurred in Unknown Module.
Additional information: Could not load file or assembly 'BlocksBootstrap, Version=1.0.12.26882, Culture=neutral, PublicKeyToken=e0f39607bee19454' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
|
|
Administration
Joined: 9/30/2004
Posts: 9,187
|
Checking with support on this. I've seen this error come across in the support logs so they may have a solution.
|
|
Registered User
Joined: 4/6/2006
Posts: 20
|
Thanks, for the mach 10 response.
|
|
Registered User
Joined: 5/21/2006
Posts: 1
|
I've never had snapsheets work beyond the login window and I'm running Windows XP home version. The only thing that does work on snapsheets is the cancel button on the login window. Great program guys!
I'm having the watchlist crashing problem on the telecharts program too. I click on the "Custom Date Sort" button in the menu drop down list and absolutely nothing happens. The old program worked just fine. I downloaded and installed the new version and now it craps out. Great improvement, are your software coders your friends or are they your enemies? Did they get a pay reduction or something? How many customers have you lost so far?
Maybe it's another case of getting what you pay for. Ablesys charges $1500 per year lease to use their charting software, it's not fancy, but you know what when I login it just works. Let's see $29.99 times 12 months is $359.88 and it doesn't work. $1500 divided by 12 is $125.00 per month and it gives you buy and sell signals, hmm where are the buy and sell signals in Telecharts? Probably being held hostage by the coders.
|
|
Worden Trainer
Joined: 10/1/2004
Posts: 18,819
|
Have you contacted the support team so they can diagnose what may be happening?
Technical Support is available via telephone, live chat and email. Their hours are 9AM - 9PM EST through the week, and 9AM - 3PM Saturday. support@worden.com or 919.408.0542. Support is also available via live chat. You can go to the Live Tech Support Chat during business hours for live interactive chat with one of the Tech Support Agents.
- Craig
Here to Help!
|
|
Worden Trainer
Joined: 10/1/2004
Posts: 18,819
|
QUOTEhmm where are the buy and sell signals in Telecharts?
TeleChart was designed for you to generate your own ideas and your own buy and sell signals. If you are looking for software that tells you what to buy and sell, TeleChart is not designed for you.
- Craig
Here to Help!
|
|
|
Guest-1 |