
Gold Customer
Joined: 12/19/2004 Posts: 108
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I'm wondering what is new with the new version of TC2005? I have been on vacation for a few days and just upgraded tonight, However I didn't see and kind of notification telling me what changes were made?
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 Worden Trainer
Joined: 10/1/2004 Posts: 4,308
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The following link will provide information about the new version.
New Version 6.0.29
- Doug Teaching Online!
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Registered User Joined: 12/7/2004 Posts: 7
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Think twice before you download the latest version of TC2005. The scaling of the candlestick charts was altered and their bodies are significantly narrower. Viewing candlestick charts with a zoom of 4 or greater are significantly impacted.
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Registered User Joined: 12/1/2004 Posts: 34
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I have to agree. The candlestick charts are totally non-functional for me now. I need a magnifying glass to figure out what I'm looking at now. Can we go back to a previous version?
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Registered User Joined: 3/31/2005 Posts: 7
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Doug - I too had not seen any information regarding TC2005 and looked at your link. I was interested because virtually everything in TC2005 has been really slowed down - from the download to switching charts!
Something doesn't make sense - to this retired engineer, professor and part mathematician - because management's words state speeding up - yet, the opposite is obviously true. And it is just not me - as all of my investor friends using Telechart are having the same experience.
Having been involved with computers for many, many years, I suspect I know the answer - but the slowing down has the attention of a lot of investors using TC2005. The display problem with the Candelstick plots has the attention of a lot of investors using TC2005.
Please have someone correct these problems. ---- Thanks ----- Jerry
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 Worden Trainer
Joined: 10/1/2004 Posts: 4,308
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This latest upgrade has done nothing to slow down my TeleChart. I'm sorry to hear that you and all of your investor friends are experiencing a slow down. I can only encourage you to contact support to see if they can help figure out why things are running more slowly for you.
support@worden.com (919)408-0542 M-F 9AM-9PM EDT Sat 9AM-3PM EDT
- Doug Teaching Online!
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Registered User Joined: 12/17/2004 Posts: 5
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I have not experienced any significant slowdown. However, I have two issues with the tc2005 upgrade process.
1) After applying the upgrade dated Apr 18 2005 to my main PC, my backup PC, and my portable PC, I returned to my main PC to find that I had exceeded the logon limit. A quick phone call to Worden support unlocked my main PC access, so all was well. Apparently _any_ use of tc2005 is considered a login, not just the downloading of market data. I have not updated the market data on my two other machines for quite some time. Surely applying an upgrade, or even starting the program, should not be considered a valid login or use of the program? The free cdrom version allowed the perusing of static data as much as one wanted.
2) In my work I am concious of user accounts and privileges. Programs should be run as the least privileged user as possible. For most this is the "user" group of Windows 2000/xp. Administrative accounts should only be used for installing and uninstalling software/hardware, I feel. Successful application of the tc2005 upgrade requires elevating the "user" to "administrator" for the duration of the upgrade process. Additionaly there is no warning to the user that an administrative privelege level is required, other than eventual failure of the upgrade and program.
But despite these two issues, my tc2005 experience has been remarkably good. Congrats to the programming staff. I find tc2005 to be one of the most reliable and trouble free programs I use.
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 Worden Trainer
Joined: 10/1/2004 Posts: 4,308
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Thanks for the kudos, rsbroad.
The issues you brought up will be seen by the appropriate people. That may not result in a change, but I wanted you to know that your concerns have been heard. Thanks for taking the time to share them.
- Doug Teaching Online!
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Registered User Joined: 3/8/2005 Posts: 5
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> The display problem with the Candelstick plots has the attention of a lot of investors using TC2005.
It certainly has my attention. The skinny candlestick issue is a real killer. It is beyond me why Worden would do this to what was a terrific product. I mean I really used to brag about how I loved this service.
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 Administration
Joined: 9/30/2004 Posts: 9,187
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This is being corrected. I am running an in-house build with new code and the candles look much better. Not sure when it will be released but should be soon.
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Registered User Joined: 10/7/2004 Posts: 10
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I hope because i can´t use these candlesticks anymore!
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 Worden Trainer
Joined: 10/1/2004 Posts: 18,819
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You should receive notification of the new version once it is available.
- Craig Here to Help!
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Registered User Joined: 4/6/2005 Posts: 1
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I also am experiencing slow down of data download. I have just emailed support about the problem. In addition, I use the data I download to supply data for my Advanced Get EOD program. About half of my stocks that I have been watching on Advanced Get no longer update. They are stuck on March 23,2005. Any suggestions to speed up my download time would be appreciated. I am using Roadrunner cable and my older version of TC used to download in less than 5 minutes. It now takes up to an hour. Thanks
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 Worden Trainer
Joined: 10/1/2004 Posts: 18,819
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fshmn,
I can only assume you are calculating PCFs as part of your download if it is taking anything close to an hour (it should still take much less time than that). Do you have Personal Criteria Formulas in the system that you use regularly? If not, try unchecking the Calculate PCF options on the download screen (the two check boxes at the bottom) and see how long the download cycle takes.
I am sure the tech support team will have ideas about what is causing such a long download time.
- Craig Here to Help!
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Registered User Joined: 9/29/2005 Posts: 2
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I have just purchased Telechart 2005 and wonder how I get it to work with Advanced Get. Is there someone who can help me getting the two working together. I was using Gets end of day data before but was told to try TC2000, which is alot cheaper and just as good.
Thanks
Scott M.
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 Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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You will need to make sure you're running the latest version of Advanced GET to ensure compatibility with TeleChart 2005. You may also note that 'TeleChart 2005' does not appear on Advanced GET's list of Data Import options. You will notice TeleChart 2000 listed here whether you have the old TC2000 program installed or not, and you will want to use this. To ensure backward compatibility with older programs, TeleChart 2005 is identified as TeleChart 2000 to some third-party programs.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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Registered User Joined: 9/29/2005 Posts: 2
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Bruce, On the list of Advanced Get's data paths it has a TC200 ver. 3 and also a version 4.Does it matter which I use? Are these downloads automatic with Get or is there other set-up steps which need to take place. I believe I am running the latest version of Gets end of day software. When I bought Advaned Get it just worked with their End of Day Data, and frankly they're not any help with this, which isn't amusing, I am just trying to get everything up and running agaain having been out of this for a while.
Thanks
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 Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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You could export the data to TeleChart Version 3 format, but TeleChart Version 4 is probably the format you want. If you don't have the newest version however, it may not read the data. Unfortunately, unless somebody else chimes in, you've reached the limit of what I can tell you about Advanced Get. So if it doesn't work, you will need to contact the company that released the program you are having an issue with for support. Worden Brothers, Inc's Support staff are only able to support programs that are released by our company.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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Registered User Joined: 4/10/2005 Posts: 5
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Has the candlestick issue been resolved? I don't have the program yet to see for myself. This issue will be a deciding factor in getting TC2005.
Thanks, Steve
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Registered User Joined: 4/10/2005 Posts: 5
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QUOTE (SoCalSteve) Has the candlestick issue been resolved? I don't have the program yet to see for myself. This issue will be a deciding factor in getting TC2005.
Thanks, Steve
I'm referring to the size issue and also getting the correct color for the current bar. I read that the colors were determined by the previous bar instead of the open/close of the current bar.
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 Administration
Joined: 9/30/2004 Posts: 9,187
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Yes, SoCalSteve, a change was made to the painting algorithm for candlestick charts. Much improved over the original release.
Open and Closed candles are displayed according to the rules of candlesticks. The up/dn chart color is based on previous close and wasn't intended to conform to candlestick rules.
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 Worden Trainer
Joined: 10/1/2004 Posts: 4,308
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For a quick summary of the meanings of the color/fill for candles in TeleChart, please refer to the following link:
solid and open candles
- Doug Teaching Online!
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Registered User Joined: 4/10/2005 Posts: 5
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Thanks StockGuy and Doug H. I just took advantage of the special and look forward to getting familiar with the program over the weekend.
Steve
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Registered User Joined: 4/10/2005 Posts: 5
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Lovin' the white background with the black open and solid candlesticks - the way I learned them. By the way, I can't seem to find a way to add a 50 day average daily volume line on the bottom across the volume bars. Can this be done?
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 Worden Trainer
Joined: 10/1/2004 Posts: 4,308
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Yes. Right click on the word volume on your chart. Choose Add Indicator. Select Moving Average. Set your parameters, and you'll be all set.
In the future, it would probably be good to ask an unrelated question like this in a separate new topic. More people will find it and benefit from the answer that way.
- Doug Teaching Online!
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Registered User Joined: 2/20/2005 Posts: 2
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Are there any future plans to plot candlestick colors to conform with candlestick rules with regards to candle color based on the open and closes? This is the main reason for my not subscribing to Telechart. It really puzzles me that this has not been implemented in the software all these years. Not being a programmer, is this a major programming feat to accomplish this? Thanks, Bruce
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 Worden Trainer
Joined: 10/1/2004 Posts: 4,308
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I don't know who the guardian is of the official candlestick "rules", but TeleChart uses color to compare today's close to yesterday's close, and fill to compare today's open to today's close. Here is a link to a more complete explanation:
solid and open candles
- Doug Teaching Online!
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Registered User Joined: 2/20/2005 Posts: 2
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Well Telechart is the ONLY charting service that I have seen that uses color to compare the close to previous close and not in relationship to the open. Regardless it is very confusing as I'm sure others would agree and I have seen numerous posts on this and I would think that Telechart would want to accomodate the wishes of their customers.
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 Worden Trainer
Joined: 10/1/2004 Posts: 4,308
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Your request has been made by others in the Comments/Suggestions forum. You may post there as well to let the decision makers know of your interest in using color to compare open to close on a candle.
- Doug Teaching Online!
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