Download software Tutorial videos
Subscription & data-feed pricing Class schedule


New account application Trading resources
Margin rates Stock & option commissions

Attention: Discussion forums are read-only for extended maintenance until further notice.
Welcome Guest, please sign in to participate in a discussion. Search | Active Topics |

Overview of the TeleChart main screen - WatchList, Notes and Chart windows Topic Rating:
Previous Topic · Next Topic Watch this topic · Print this topic ·
slbuck
Posted : Sunday, November 26, 2006 2:14:32 PM
Gold Customer Gold Customer

Joined: 9/17/2006
Posts: 2
Where can I find Worden Studio, will this feature allow the news availabe as shown in the video?
Craig_S
Posted : Sunday, November 26, 2006 7:03:44 PM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
You can download Worden Studio here: Worden Studio Resources

- Craig
Here to Help!
Ciscobay
Posted : Tuesday, January 02, 2007 12:39:48 PM
Registered User
Joined: 11/11/2006
Posts: 2
This tutorial does not play all the way through.
Rgds, Michael.
Craig_S
Posted : Tuesday, January 02, 2007 1:09:01 PM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
It does for me. Did you try downloading and watching it?

- Craig
Here to Help!
hectobar
Posted : Saturday, January 13, 2007 7:01:31 AM
Registered User
Joined: 1/13/2007
Posts: 2
a great help the traing video you have made.
i shall look forward to reciving my full training pack from you in the coming months. thanks.
okwy2005
Posted : Thursday, February 08, 2007 10:10:27 AM
Registered User
Joined: 1/31/2007
Posts: 1
ok so far
binay077
Posted : Tuesday, March 13, 2007 7:54:36 AM
Registered User
Joined: 3/13/2007
Posts: 1
I am unable to open the video.and my user name & password is correct but not opening it.
Bruce_L
Posted : Tuesday, March 13, 2007 9:08:10 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
binay077,
The online videos require Adobe’s Flash Player available at http://www.adobe.com

- The site http://www.adobe.com/products/flash/about/ contains a test Flash movie. Please verify the movie plays and that you have version 9 or above installed.

- The site http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15511 has several links for troubleshooting Flash player errors.

- The videos were designed to be viewed on Internet Explorer. If you are using a different browser such as Netscape or Mozilla, please try viewing them with Internet Explorer.

- Browser configurations or ad-blocking programs can prevent the videos from playing.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
India
Posted : Monday, March 26, 2007 5:51:44 AM
Registered User
Joined: 3/7/2007
Posts: 3
I am unable to open videos

Regards
India
Bruce_L
Posted : Monday, March 26, 2007 8:44:35 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
India,
If the instructions already provided earlier in this topic did not resolve the issue for you, please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival. For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
gerger33
Posted : Wednesday, May 23, 2007 1:44:07 PM
Registered User
Joined: 5/22/2007
Posts: 1
Hi
I cannot set up payment. I can get all other info on web site, but system will not process payment. I have i Mac g5 , which 'support' says will not allow the payment to be set up. You can no longer get internet explore on mac as it uses Safari. Does this mean I will have to dig out my ancient pc ! I was sure my mac would have been ok to use with telechart. Can you advise please.
Thanks

Gerry
Bruce_L
Posted : Wednesday, May 23, 2007 1:57:13 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
gerger33,
TeleChart will only run a Mac using Windows emulation software of some sort. One option would be to use Internet Explorer under the same emulation used to run TeleChart.

What I would actually recommend is calling our toll free sales line at (800) 776-4940 (the phones close at 9PM ET on weekdays). International callers cannot use the toll free number and will need to call (919) 294-1111 instead.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
rediff
Posted : Thursday, September 27, 2007 6:50:37 AM
Registered User
Joined: 9/27/2007
Posts: 2
how to cerate your account any one can me helpp me
Bruce_L
Posted : Thursday, September 27, 2007 8:12:48 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
rediff,
You can activate your TeleChart account here:

Software & Service Pricing

You can also contact our sales department.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to non-technical support issues, we recommend calling our toll free sales line at (800) 776-4940 (the phones close at 9PM ET on weekdays). The number outside of the United States is not toll free: (919) 294-1111.

You can also contact us using Live Chat Support during business hours.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
raid2006
Posted : Thursday, September 27, 2007 10:25:17 PM
Registered User
Joined: 9/27/2007
Posts: 1
hello
Bruce_L
Posted : Friday, September 28, 2007 7:52:17 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
raid2006,
Do you have a question? You may wish to review the following:

Learn how to use the forums: post a new topic, reply, Search existing topics

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
andriant
Posted : Thursday, November 01, 2007 8:52:24 AM
Registered User
Joined: 11/1/2007
Posts: 1
Hallo. is gold TC have level II quotes?
Bruce_L
Posted : Thursday, November 01, 2007 9:04:07 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
andriant,
TeleChart does not currently have level II quotes with either Gold or Platinum service.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
jpeyton
Posted : Monday, November 05, 2007 2:52:44 PM
Registered User
Joined: 10/6/2007
Posts: 1
I see the video but have no sound.
Craig_S
Posted : Monday, November 05, 2007 3:17:28 PM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
Do you have sound for other applications on your computer?  There must be a setting somewhere on your machine causing the issue.

- Craig
Here to Help!
proton32060
Posted : Saturday, January 12, 2008 12:10:43 AM
Registered User
Joined: 1/11/2008
Posts: 5

One recommendation.

Please Please Please create a manual in pdf format that can be downloaded, printed, and read.

I can see this is an excellent product but it is not particularly intuitive. I have used similar products through the years which were no better than yours but they did have a users manual available which made learning the program much easier.
I doubt if anyone can learn a program using help files since they do not follow a logical progression.

A manual would be more beneficial than almost anything else you could do. Maybe I am not real smart ( just ask my wife) but trying to learn a relatively complex program like this through help files or videos is much harder than a simple printed manual we could download and refer to while using the program.

If there is a book available for your product please give me the title and I will buy it.

I apologize if I sound testy. But after two hours of fighting with it and bouncing around in help files I have got a heck of a headache and am incredibly frustrated. Please create a manual.

Or at a minimunm, string the help files together in a logical progression and put them in a format that can be downloaded in one file and printed.

I can’t be the only user who feels this way.

StockGuy
Posted : Saturday, January 12, 2008 10:36:03 AM

Administration

Joined: 9/30/2004
Posts: 9,187
You can download a TeleChart manual here.
MorganG01
Posted : Monday, January 14, 2008 5:42:30 AM
Registered User
Joined: 9/22/2007
Posts: 4
Where can I find a list of shortcut keys?
StockGuy
Posted : Monday, January 14, 2008 9:14:03 AM

Administration

Joined: 9/30/2004
Posts: 9,187
In the online help file.  Look up Hot Keys in the index.
proton32060
Posted : Tuesday, January 15, 2008 9:31:43 PM
Registered User
Joined: 1/11/2008
Posts: 5

Thanks for the link to the manual

However you may want to ensure your customer service people know it.

I just about canceled the service and said the heck with it because I had no reference material.

I called your customer service people twice talking to two different people. Both times I expressed frustration with the program and asked if there were any manuals available to facilitate learning the program.

Each told me the only instructional material available was the online help files. And that Worden had no manuals and none were available for purchase.

That was why I sounded a little testy on my first post. Both reps were very polite and helpful but neither knew of any printed material and stated the only way to learn the program was to read the help files. While help files are good for specific questions, they are virtually useless to learn a complex program from scratch.

 

Thanks again for the link.

Craig_S
Posted : Wednesday, January 16, 2008 2:20:54 PM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
Have you checked out the videos yet?  There are over 70 of them.

Here is a place to get started: If you are new to TeleChart READ THIS FIRST!

- Craig
Here to Help!
IIL
Posted : Friday, March 07, 2008 9:01:40 AM
Registered User
Joined: 3/7/2008
Posts: 1
HELLO SIR

IM NOT ABLE TO ENTER INTO TELEDATA. WELL I HAVE USER NAME AND PASSWORD BUT STILL IM NOT ABLE TO ENTER IT. THE MESSAGE FLASHED INVALID USER NAME OR PASSWORD.
Bruce_L
Posted : Friday, March 07, 2008 9:06:07 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
IIL,
Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
harish2008
Posted : Saturday, September 06, 2008 5:43:31 AM
Registered User
Joined: 9/6/2008
Posts: 1
is it help me in trading in indian stock market ?
Bruce_L
Posted : Saturday, September 06, 2008 10:35:18 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
harish2008,
Welcome to the forums. A very good foundation for learning how to use TeleChart can be gained by reviewing the following:

If you are new to TeleChart READ THIS FIRST!

The Indian Stock Markets are not carried currently by either TeleChart or Blocks.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
ramudu
Posted : Friday, September 12, 2008 1:09:43 PM
Registered User
Joined: 8/18/2008
Posts: 1
Still facing issues with Flash. please let us know what needs to be done.
Craig_S
Posted : Friday, September 12, 2008 1:40:38 PM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
I need to know what the issue is and what version of flash you are using.  Please start a new topic in ASK A TRAINER if need be.

- Craig
Here to Help!
rajneesh
Posted : Sunday, October 05, 2008 11:33:06 AM
Registered User
Joined: 10/5/2008
Posts: 1
hi... can i get stock quotes for the indian market also?
Tal_E
Posted : Monday, October 06, 2008 8:15:17 AM


Worden Trainer

Joined: 7/11/2006
Posts: 332
rajneesh,

TeleChart carries the Common Stocks on the NYSE, Nasdaq and AMEX as well as a variety of indexes. It does not currently carry futures, currencies, options, commodities, BB Stocks, OTC Stocks or non-US Stocks.

Thanks for your post!

Tal_E
msoo
Posted : Tuesday, November 10, 2009 8:53:38 PM
Registered User
Joined: 11/5/2009
Posts: 1
Is it possible to do download this tutorial so I can watch it as a refresher when I'm offline? If so, how do I do that?
StockGuy
Posted : Wednesday, November 11, 2009 12:57:48 PM

Administration

Joined: 9/30/2004
Posts: 9,187
It is now.  Go back to the first page and you'll see a link under the video to "watch it offline".  Click that to download the video to your computer.
tenue3443
Posted : Monday, May 03, 2010 7:08:28 PM
Registered User
Joined: 5/3/2010
Posts: 1
Hola

Una orientacion simple y sencilla, para poder tomar decisiones rapidas y acertadas, gracias Dough.
jmdonato1
Posted : Thursday, November 04, 2010 11:17:31 PM
Registered User
Joined: 10/31/2010
Posts: 1
QUOTE (gclydet)
I am unable to open the video.
Bruce_L
Posted : Friday, November 05, 2010 10:36:30 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
If you're having trouble viewing any of the training videos, make sure you have the latest version of Adobe Flash Player installed. Click here to download:

http://get.adobe.com/flashplayer/

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
Users browsing this topic
Guest-1

Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.