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junie73
Posted : Sunday, September 23, 2018 9:36:35 PM
Gold Customer Gold Customer

Joined: 4/26/2009
Posts: 22

Previously my charts were using candlesticks. Now for two days when I edit and it shows candlesticks are selected; however, it continues to only show a line formation.

None of the other price indicators can be changed.

There appears to be some kind of a glitch.  Am I going to need to uninstall and redownload the program?

Any thoughts would be appreciated.
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Al_Gorithm
Posted : Monday, September 24, 2018 8:03:56 AM

Registered User
Joined: 6/30/2017
Posts: 1,227

You can wait for Bruce or StockGuy, but my guess is they're going to direct you to support.

Customer Service is available via email, phone, and live chat: http://www.worden.com/Support/

Good luck!
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Bruce_L
Posted : Monday, September 24, 2018 10:09:29 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I am going to assume that you are viewing a symbol which actually has OHLC data and not a symbol with just a single value per bar. If this is the case, then yes, you will need to contact technical support.


-Bruce
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