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Registered User
Joined: 4/12/2005
Posts: 71
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When I right click and print chart my printer spools up but the sheet that comes out is white with nothing on it. I don't have any problem with my other programs so it has to be a setting or problem with TC2000...any thoughts on troubleshooting this?
Thanks....
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact technical support.
-Bruce
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Registered User
Joined: 10/1/2012
Posts: 8
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[QUOTE=wecoyote13]
When I right click and print chart my printer spools up but the sheet that comes out is white with nothing on it. I don't have any problem with my other programs so it has to be a setting or problem with TC2000...any thoughts on troubleshooting this?
Thanks....
[I have had a similar issue after going to version 18. The right click on the chart provides the option of printing the chart but like you the printer starts but page comes out blank. I have asked support why this is and apparently some but not all of their users are experiencing the same issue. Support says they will send it to their IT group but nothing ever happens. It has a low priority. Something happened in the coding going from version 12 to 18. I was able to print on version 12 but not now on 18. It is most bothersome.
Thank you.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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It is certainly not the ideal solution, but you should be able to use the Print Screen key on you keyboard (usually with function or control to activate it) to copy the screen image to the clipboard. You can then usually paste it into a graphics program of some sort (Paint should work) and print from there.
-Bruce
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TC2000 Support Articles
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Registered User
Joined: 9/17/2010
Posts: 484
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FWIW charts are printing fine for me, on latest V18
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