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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » version 7 fails to update fully for two days...

version 7 fails to update fully for two days... Rate this Topic:
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fpetry
Posted : Thursday, April 19, 2018 5:07:15 PM
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Joined: 12/2/2004
Posts: 1,775

When it gets to Step 9 (Watchlist Info), it stops and a box pops up with, "connection failed, please check your internet connection." Internet connection is fine.  I have not changed computer or settings, etc.  Thanks.
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Bruce_L
Posted : Friday, April 20, 2018 9:54:24 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Please contact technical support.


-Bruce
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fpetry
Posted : Saturday, April 21, 2018 4:39:41 PM
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Joined: 12/2/2004
Posts: 1,775

The repair tool in link provided has fixed the glitch. Thanks Bruce, great customer support as always!
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Bruce_L
Posted : Wednesday, April 25, 2018 3:02:15 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

You're welcome.


-Bruce
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