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icookwithwine
Posted : Wednesday, June 3, 2015 3:45:01 PM
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Joined: 5/13/2015
Posts: 11

I am using TC2000 on a MAC. I use the floating layouts feature so I can use multiple monitors. Unfortunatelly every time I scroll through a watchlist in the floating layout I hear an annoying "click, click, click". Is there a way to turn it off?

Thank you

 

Bruce_L
Posted : Wednesday, June 3, 2015 4:10:26 PM


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Joined: 10/7/2004
Posts: 65,138

It shouldn't be a feature of our software. TC2000 definitely doesn't make a clicking sound when I scroll through a WatchList on a PC even with multiple floating layouts.

Can you tell where the sound is coming from specifically? Is it coming from the speakers? Do you still hear the sound if you mute the speakers?



-Bruce
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icookwithwine
Posted : Wednesday, June 3, 2015 4:39:13 PM
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Joined: 5/13/2015
Posts: 11

The click comes from the speakers when I go through the symbols. If I push the space bar it goes down a symbol with a "click" - This doesn't happen in the main layout. Only in the layout I detach. I just tested it on the PC version - under Parallells - and it doesn't do it. I guess it is a Mac thing. 

Bruce_L
Posted : Wednesday, June 3, 2015 4:49:27 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

My guess would be a Mac system sound or accessibility feature of some sort is causing the sound.

It shouldn't be something that is being generated by TC2000 itself on its own.

There isn't a setting in TC2000 which could be changed which should adjust this, but there might be a Mac setting which would do so.



-Bruce
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icookwithwine
Posted : Wednesday, June 3, 2015 4:54:26 PM
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Joined: 5/13/2015
Posts: 11

The sound is the "Tink" sound - It is a system sound - so I agree with you. I will investigate in the system settings if there is a way to turn it off.  

Thank you Bruce

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