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Mysteron
Posted : Thursday, January 31, 2013 4:18:25 PM
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Joined: 5/23/2010
Posts: 22

Why has the option to save the desktop on a local PC been removed?

The new feature of having the layout stored on your servers to what is in effect a roaming profile is proving to be an absolute nuisance.

I use TC2000 on more than one PC and each has different screen resolution, as a result each time I open TC2000 I have to manually adjust the screen layout. One PC has a widescreen 22inch monitor, another has a standard 19inch monitor, another is a laptop. Each of these PCs had their own local layout saved as unique desktop names which are now lost.

I find it incompehensible why this idiotic roaming profile was implemented, it isn't what I want as a customer.

Another facility which has been lost is that whenever I start TC2000 one one PC any other instance already running on another PC stops realtime streaming.

I'm not at all impressed with these changes as I had paid for a years subscription.

Bruce_L
Posted : Thursday, January 31, 2013 4:39:25 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

The reason we made the change is that one of the most common complaints we have received is about switching computers and not finding TC2000 setup in the new computer the same way it was set up in the old computer even though TC2000 is a cloud based program. That said, you can have different computers automatically start up with their own settings by going to Tools | System Settings | General and selecting Last layout used on this computer instead of Most recent layout used from any computer under Start TC2000 with:.

I run TC2000 on multiple computers and it has always disabled my streaming realtime data from the consolidated tape on a computer that was already running TC2000 when I start up TC2000 on another computer. The first computer continues to have realtime, but only what is available from the BATS exchange.



-Bruce
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Mysteron
Posted : Thursday, January 31, 2013 6:15:16 PM
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Joined: 5/23/2010
Posts: 22

OK, thanks.

Regarding running TC2000 with streaming realtime data from the consolidated tape on more than one PC, until recently this was possible when I used XP professional on a destop PC and also XP professional on a laptop PC, but it wasn't possible if I used a different laptop with windows 7. Therefore running multiple instances of TC2000 seemed to be operating system dependent.

Clearly Worden doesn't want customers to allow anyone else to share their account, wihich I agree with, and thats probably the reason why multiple instances of TC2000 with streaming realtime data from the consolidated tape are not allowed now. I personally found it convenient to run two instances of TC2000, one on a destop PC used for trading and a second instance on a laptop that I can use to monitor while away from the trading PC. I can't do that now and unfortunately the BATS data is too lagging to be usefull.

Bruce_L
Posted : Friday, February 1, 2013 8:32:55 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

My computers both ran Windows 7 until recently and now both run Windows 8. So they are both using the same operating system but were not running Windows XP. I was not aware that there was a way to bypass the restriction of accessing streaming realtime data from the consolidated tape on more than one computer at all.

We are only licensed by our data provider to offer streaming realtime from the consolidated tape on a single computer at a time for each customer and this is the reason that we only license our customers to have streaming realtime from the consolidated tape on a single computer at a time.



-Bruce
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Mysteron
Posted : Saturday, February 2, 2013 1:49:52 PM
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Joined: 5/23/2010
Posts: 22

Bruce,

Just to be clear, I wasn't trying to bypass any restrictions or terms of conditions of the use of TC2000. I was using the second instance of TC2000 on a laptop simply to keep an eye on a chart while away from the PC that I trade from. In fact I only became aware of the possibility that two instances of TC2000 could be running simultaneously when I read a reply in these forums where someone was asking about using TC2000 on a PC over more than one monitor. Its a while ago now and I can't recall which topic the question was in but my hazy recollection of the suggested solution was to run two instances of TC2000 and place them on seperate monitors.

There is a solution for what I want to do and that is to use remote desktop software (t-VNC which I have used in the past or the latest version TightVNC) to monitor the desktop of the PC running TC2000 and have a realtime image of it displayed on the laptop.

 

Regards

 

Bruce_L
Posted : Monday, February 4, 2013 8:31:22 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I used to use VNC all the time, but haven't had a reason to do so recently. Although I could check to see if it runs on Android. It might be better than Splashtop for running my PC from a tablet.



-Bruce
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