I want to cancel my TC2000 service. I signed up on 09/12/2012 for the 1 year plan. I looked under my account on TC2000 but I don't see a way to cancel my service; only a way to change my service or not to renew. How do I go about cancelling my service?

Also, Since I did sign up for the one year service, with 2 months free, how much could I expect to receive as a refund? Thanks!

Charles

Customer service can cancel your account and calculate your exact refund.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-9PM and Saturday 9AM-3PM ET except holidays) should be answered within 20 minutes of arrival.

For an even quicker response to non-technical support issues, we recommend calling our toll free customer service line at (800) 776-4940. The number outside of the United States is not toll free: (919) 294-1111. In addition to our normal business hours, you should also be able to contact us by telephone on Sundays from 9AM-3PM ET.

You can also contact us using Live Chat Support during business hours.

Thanks Bruce! As always, you are on top of things. your service will be sorely missed. If TC2000 begins to offer distribution adjusted data and charts I will be back because I do like the functionality of the platform. Until we may meet again, have a Happy New Year!

Charles

You're welcome. I wish you a happy and prosperous new year!