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newbmw
Posted : Wednesday, December 19, 2012 1:08:41 PM
Registered User
Joined: 12/14/2012
Posts: 7

Hello,

Am a new user and was running the TC2000 v12.3 Beta Build.  Installed it on Dec 14th, and it stopped working today (Dec 19th).  Is the beta valid only for 5 days?  I'd like to check it out for another week before I go realtime.  Question is how long does the beta build allow you to try the system before payment is required? Thanks.


Thxs,
newbmw

Bruce_L
Posted : Wednesday, December 19, 2012 2:33:56 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

The beta should work just fine with a Gold data subscription. There should be nothing preventing you from using the beta if you can use the regular version of TC2000.

Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.



-Bruce
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newbmw
Posted : Thursday, December 20, 2012 5:07:48 PM
Registered User
Joined: 12/14/2012
Posts: 7

Thanks  Bruce.  Called cust support and got it sorted out.  Going live in the new year.

Thxs,
newbmw

Bruce_L
Posted : Thursday, December 20, 2012 5:12:45 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

You're welcome.



-Bruce
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