| Registered User Joined: 9/12/2008
 Posts: 9
 
 | I run Backscanner on two different machines, one with windows 7 and one with windows xp. The results between the two machines are always different. The machine with windows 7 gives me different results every time I run a test. I tried reinstalling the program but it did not help. How do I resolve this issue? | 
	
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  Worden Trainer
 
 Joined: 10/7/2004
 Posts: 65,138
 
 | Please contact technical support. 
 All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
 
 For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
 
 You can also contact us using Live Chat Support during business hours.
 
 -Bruce
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