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naiffer
Posted : Saturday, November 19, 2011 5:24:04 PM
Registered User
Joined: 9/12/2008
Posts: 9
I run Backscanner on two different machines, one with windows 7 and one with windows xp. The results between the two machines are always different. The machine with windows 7 gives me different results every time I run a test. I tried reinstalling the program but it did not help. How do I resolve this issue?
Bruce_L
Posted : Monday, November 21, 2011 8:41:30 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.

-Bruce
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