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ccollee
Posted : Thursday, June 2, 2011 1:59:04 AM
Gold Customer Gold Customer

Joined: 1/31/2005
Posts: 35
 dear sir 
from yesterda when i download it comes to adjusting tracking for stock splits (1 to 110000)
is stops with the message connection to the internet fails 

but the connection to internet is not lost (checked with a ping progam )
and telechart 2007  is frozen

i have tried this several times 

also on my laptop from another internet connection i get the same problem

what do i do?
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Bruce_L
Posted : Thursday, June 2, 2011 9:04:45 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.
-Bruce
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