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maolivo
Posted : Wednesday, February 23, 2011 7:08:43 PM
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Joined: 2/14/2010
Posts: 8
 Good afternoon.
This is to ask for help, beacause I am not able to watch the webinars recorded.
It is a message from the  media: A codec is required to play this file. To determine if this codec is available to download from the Web, click Web Help.
Can you help with this?
Thank you in advance.
Miguel Olivo.
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Constellation
Posted : Wednesday, February 23, 2011 7:57:09 PM
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Joined: 2/7/2006
Posts: 27
 You probably need to get Adobe Flash. Try http://www.adobe.com/go/getflashplayer
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maolivo
Posted : Wednesday, February 23, 2011 11:06:11 PM
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Joined: 2/14/2010
Posts: 8
 Thank you Constallation, I tried you suggestion and the problem continues.
Any other suggestion?
Thanks in advance
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Constellation
Posted : Thursday, February 24, 2011 12:26:33 AM
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Joined: 2/7/2006
Posts: 27
 Are you trying to watch the webinars in your web browser or are you trying to watch them after downloading the Zip file by using a media player like Windows Media Player?
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Bruce_L
Posted : Thursday, February 24, 2011 9:35:08 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.
-Bruce
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maolivo
Posted : Monday, February 28, 2011 6:50:41 PM
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Joined: 2/14/2010
Posts: 8
 Thank you. I have already solved the problem with help of Worden tech support.
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Bruce_L
Posted : Tuesday, March 1, 2011 8:24:31 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 You're welcome. I am happy to read they were able to help you resolve the issue.
-Bruce
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