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 Platinum Customer
Joined: 10/7/2004
Posts: 6
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Hi. I selected a username when I first signed up for TCNet several years ago. Recently, I changed that name and TCNet 2007 shows my new name correctly. However, in TCNet 2011, my username is shown as my original name. Is there a way to correct this so that I am known by my new name in both products?Thanks.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact customer service as they should be able to make the desired adjustments.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-9PM and Saturday 9AM-3PM ET except holidays) should be answered within 20 minutes of arrival.
For an even quicker response to non-technical support issues, we recommend calling our toll free sales line at (800) 776-4940. The number outside of the United States is not toll free: (919) 294-1111. In addition to our normal business hours, you should also be able to contact us by telephone on Sundays from 9AM-3PM ET.
You can also contact us using Live Chat Support during business hours.
-Bruce
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Platinum Customer
Joined: 10/7/2004
Posts: 6
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Thanks, Bruce.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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You're welcome.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
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