Registered User
Joined: 11/26/2009
Posts: 16
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Hi there,
trying to install StockFinder 5.0 to fresh WinXP (Professional, SP3 + all the current updates)
downloaded "setup.exe", during installation it sais "StockFinder requires the Microsoft .NET Framework 3.5 or higher and will install it now". Then it asks for reboot and seems it doesn't install neither MS .NET nor StockFinder 5.0.
Then I downloaded and installed manually "Microsoft .NET Framework 4" from this site. But StockFinder 5.0 setup.exe keep telling that it "require MS .NET 3.5 or higher". If I press cancel setup sais "Setup was not completed successfully". If I press ok, it reboots and that's it.
Strange that even though setup failed StockFinder 5.0 still registered itself under: Start->All Programs->Worden Brothers Inc.->Stock Finder 5. If tried to start tells: "Unable to find a version of the runtime to run this application".
Tried to uninstall it completely to start fresh: Control pannel -> add or remove programs -> StockFinder 5.0 -> change/remove: leads to current window loses focus for a fraction of a second and then got it back and no other actions.
So I'm pretty much stuck here. Can not install it, can not remove it. Please suggest.
thanks
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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