Registered User
Joined: 11/8/2004
Posts: 41
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Whenever I do my nightly update of TC it takes anywhere from 30 to 45 minutes or longer to update. My system has the following configuration:
Windows 2000 Pro SP4
1 MB memory
AMD Athlon XP 1800+
Dial up line
When the update starts, there will be a download of about 5 seconds and then a pause of about 4 minutes. This goes on for the entire time that the update is taking place. Is this the normal procedure?
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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That does not sound normal (although I'm assuming you have 1GB of RAM, not 1MB). Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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