Registered User
Joined: 12/30/2004
Posts: 10
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I have been trying out the new backscanner and was running some tests on the QLD ETF. One of my purchase dates was 08/24/2007. When I looked over the data using both Blocks and Backscanner and also my Telechart program I noticed that Telechart had totally different prices than Blocks did. In other words there significant price diferences between the data in Blocks and Telechart. Is this a bug? Upon further investigating I used a website to look up historical quotes and found out the data in Blocks is correct and the data in my Telechart Program is wrong. Do you have any idea what might be happening and what the problem is. Also Just in the last few days whenever I go to update Telechart everytime I do it says that Telechart Must Organize Your Data Files. Maybe my Telechart is corrupt or something. Any ideas?
Thanks
Greg V
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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