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 Platinum Customer
Joined: 5/31/2007
Posts: 25
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Sorry if I am asking a question that has been asked, tell me and I will go look for it.
It seems that some of the data from last week's NASDAQ downloaded incorrectly, and I need to fix it.
What is the best way to edit the data of a specific stock/index. Is there a procedure to use?
I think the High for last Friday was doubled, it is showing as 4465.54. Would be nice, but its messing up my pretty charts, how can I fix it?
thanks for the help, as always.
Surfer94131
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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I'm not showing this for price for COMPQX in either TeleChart or Blocks (if you mean a different symbol when indicating the Nasdaq, please let me know what it is so we can take a look).
It is possible that there was a bad data point when you most recently downloaded the data and that it was fixed between then and when I updated. If so, doing another update should resolve the issue.
I do not know of a way to adjust the data on your own. The data needs to be adjusted by the data department on our end.
-Bruce
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Platinum Customer
Joined: 5/31/2007
Posts: 25
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Bruce hi
It is Telecharts, and the COMPQX is the one that I am refering to. It shows a value for yesterday of 4465.54 as the close, with an increase of 2042.61 and in % that reads 84.30%
If deleting some of the data, and then updating will resolve it, I am fine with that. The distortion needs to be fixed, please.
Thanks
Surfer94131
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Have you tried another doing another update? Select Databank | Update Via Internet | Update. If that does not resolve the issue, please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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