Welcome Guest, please sign in to participate in a discussion. Search | Active Topics |

Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » Update performance

Update performance Rate this Topic:
Previous Topic · Next Topic Watch this topic · Print this topic ·
ltfcharts
Posted : Saturday, April 26, 2008 11:23:30 AM
Registered User
Joined: 4/16/2005
Posts: 6
 When I update the data I receive a message from the server that Telechart is organizing the files and may take a few minutes.  Using a high speed connection this takes several minutes each time I update.  Can this be improved?  Thanks!  LTF
Back to top
Bruce_L
Posted : Monday, April 28, 2008 9:27:24 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 Welcome to the forums. A very good foundation for learning how to use TeleChart can be gained by reviewing the following:

If you are new to TeleChart READ THIS FIRST!

While it is normal for the system to occasionally re-organize files during an update, it should not happen frequently. Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
Back to top
Users browsing this topic
Guest-1

Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.