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wjm2
Posted : Friday, December 21, 2007 10:14:42 AM
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Joined: 6/15/2005
Posts: 27
 For a long time I've been running TC on my desktop and on my laptop and all was well.  Then I bought a new laptop and installed it on there and it seemed fine.  Unfortunately the laptop was failure prone and the manufacturer finally told me to return it to them.

Now when I try to run TC on my old, original laptop I get the error message that I'm not allowed to run it on three machines (even though it's only one at a time).  How do I tell Worden that the third machine is toast?  And that I do in fact only have it on two machines?

Thanks.

Bill
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Craig_S
Posted : Friday, December 21, 2007 10:17:34 AM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
 Give the sales line a call at 800.776.4940 and they can reset your account to accept the new machine and disregard the old one.
- Craig
Here to Help!
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wjm2
Posted : Friday, December 21, 2007 10:24:55 AM
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Joined: 6/15/2005
Posts: 27
 Thanks Craig.

Bill
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Craig_S
Posted : Friday, December 21, 2007 10:25:16 AM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
 My pleasure
- Craig
Here to Help!
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