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Unable to update, stuck at step 10. Anyone else with same prob? Rate this Topic:
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fpetry
Posted : Wednesday, April 4, 2007 7:51:06 PM
Registered User
Joined: 12/2/2004
Posts: 1,775
Twice this late afternoon have been unable to update Telechart, hangs at step 10.
fpetry
Posted : Wednesday, April 4, 2007 8:10:14 PM
Registered User
Joined: 12/2/2004
Posts: 1,775
Just updated successfully, TC always updates right after I start worrying about it and get too impatient. Sorry to cause undue concern.
EHunt
Posted : Thursday, April 5, 2007 10:45:22 AM
Registered User
Joined: 3/14/2005
Posts: 14
I had the same thing. It's not impatience when it takes an hour to load instead of 5 minutes. It seemed to work itself out. My program has been really sluggish loading lately. I thought it was my system acting up.
jamesely
Posted : Monday, July 16, 2007 10:56:46 AM
Registered User
Joined: 3/14/2005
Posts: 1
Hi, I am a gold customer, and havent used the system for a couple of years, but I cannot get it to update. Still updating after 2 hours, and then the connection driops and I have to start again. Can anyone help?
Bruce_L
Posted : Monday, July 16, 2007 11:12:20 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival. For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

-Bruce
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