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Registered User
Joined: 10/7/2004
Posts: 7
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I recently purchased a new computer with the Windows Vista operating system. I installed TeleCharts 2007 and worked out some initial problems with additional installations each time I opened the program. Now I still have the following problems:
1.)Cannot permanently delete a Watchlist nor remove symbols from a watchlist.
2.)Cannot permanently delete any Trendlines. When I delete them they disappear from the screen only temporarily. The trendlines will return after I change timeframe or go to a different stock and then return.
3.) Task bar is getting weird after a few hours of TC 2007 use. The TeleCharts title window on the taskbar moves to the start button area and is not useable after a few hours.
Hopefully you will have some fixes to these problems if others are experiencing them too. If you were unaware of these issues I hope this note helps you. Any help you may offer will be appreciated. Thank you.
Tom Lapre, Sr
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Have you had a chance to try the suggestion of starting TeleChart using the Run as Administrator option made after you mentioned these issues in TeleChart and Windows Vista?
-Bruce
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Registered User
Joined: 10/7/2004
Posts: 7
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Yes. Downloading, installing and running all as administrator has not helped. In fact, the problem with "finishing installation" with each start-up of the program only occurred after I downloaded and installed after right clicking internet explorer and running as administrator. By-the-way, I am the only user of this laptop and I only have one user which has administrator priviledges.
I have resolved the "finishing installation" problem however, I continue to experience the watchlist and trendline problems. Now I am also experiencing a new problem with chat and forums. Basically the problem is that I don't have any chat at all. The groups I belonged to no longer appear and I cannot even get All TC-Net.
I am not very happy with the inability of this program to work with Windows Vista and I am very anxious and look forward to these bugs being worked-out. If anyone has experienced any of these problems and corrected them I would love to hear from you.
Thanks again.
Tom Lapre, Sr
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival. For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
-Bruce
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Registered User
Joined: 10/7/2004
Posts: 7
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Bruce - Sorry about my previous post today in this topic. I went back to review the Windows Vista topic and read your post on running Telecharts with Admin priviledges always. I had not taken the steps you listed prior to my last post. I have since followed you directions and they worked like a charm! As I posted in the Windows Vista topic "Thank you, thank you, THANK YOU!"
I no longer have the watchlist or trendline problems. Unfortunately, I do continue to experience problems with the chat. Basically I have no chat although the window is there. The only chat channel option I get is Active Symbol. When I select it in the settings area (hammer icon), I get nothing in the chat window. I've tried to post a test message and I don't see anything. Maybe you can work a little more magic for me?
Thanks again.
Tom Lapre, Sr
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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You're welcome. I have provided some additional instructions in the original TeleChart and Windows Vista topic.
-Bruce
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