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auburnoib
Posted : Tuesday, February 20, 2007 10:59:18 PM
Registered User
Joined: 4/8/2005
Posts: 16
 Most of my easy scans are showing no stocks. My telechart is also fully updating in a fraction of the time it normally takes. Are the tech folks working on the system?
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Bruce_L
Posted : Wednesday, February 21, 2007 8:41:51 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 I am not experiencing this problem. This sounds more like a technical issue with the copy of the program on your computer. Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival. For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
-Bruce
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auburnoib
Posted : Wednesday, February 21, 2007 11:48:35 PM
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Joined: 4/8/2005
Posts: 16
 Thanks Bruce,

I am having no longer having issues. The update would not get past step 14 when i was having these problems.
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Bruce_L
Posted : Thursday, February 22, 2007 8:22:30 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 You're welcome.
-Bruce
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