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Telechart 2007 freezes when updating. Rate this Topic:
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earthwonder83
Posted : Friday, November 3, 2006 10:07:10 AM
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Joined: 5/1/2005
Posts: 10
It freezes on step 4 at 1800 out of 9000 or so charts. Why??
Craig_S
Posted : Friday, November 3, 2006 10:07:58 AM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
No idea. Please contact our support department so they can diagnose the problem on your system.

Technical Support is available via telephone, live chat and email. Their hours are 9AM - 9PM EST through the week, and 9AM - 3PM Saturday. support@worden.com or 919.408.0542. Support is also available via live chat. You can go to the Live Tech Support Chat during business hours for live interactive chat with one of the Tech Support Agents.

- Craig
Here to Help!
earthwonder83
Posted : Friday, November 3, 2006 10:15:32 AM
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Joined: 5/1/2005
Posts: 10
I'm waiting for online support. Now it won't even connect to the server, it can't get to even step 1 now.
Craig_S
Posted : Friday, November 3, 2006 10:17:43 AM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
I was just informed of a problem at our end. I will post here once its resolved.

- Craig
Here to Help!
earthwonder83
Posted : Friday, November 3, 2006 10:19:39 AM
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Joined: 5/1/2005
Posts: 10
Well hopefully it gets up and running soon. Just cancelled the online help since I was in line anyway.
earthwonder83
Posted : Friday, November 3, 2006 10:21:49 AM
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Joined: 5/1/2005
Posts: 10
The heck happened there?...
Craig_S
Posted : Friday, November 3, 2006 10:22:10 AM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
No need to talk to support. I will post here as soon as the issue is resolved. Thanks for your patience.

- Craig
Here to Help!
Bruce_L
Posted : Friday, November 3, 2006 10:35:46 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
The issue should be resolved. Please try another update.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
earthwonder83
Posted : Friday, November 3, 2006 10:46:59 AM
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Joined: 5/1/2005
Posts: 10
As is well now. Thanks for the quick turnaround.
Craig_S
Posted : Friday, November 3, 2006 10:47:28 AM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
Our pleasure.

- Craig
Here to Help!
jcbrick
Posted : Friday, November 10, 2006 7:22:14 PM
Registered User
Joined: 12/30/2004
Posts: 5
I'm a TC2007 user (daily). One of the things I'd like to see is the ability to copy parts of the daily reports (like to Personal Scans). Today's Daily Report contains a pair of multi-line scans that will be easy to mistype and add mistakes.

Also, on the SnapSheets site, there is mention of fundamental data subscription of $99 or so a year. However, there is no mention of such a service on this or the SnapSheets.com site. Am I missing something?

I like the TeleChart program and the vast improvements made over the years.

Jon Brick
Craig_S
Posted : Saturday, November 11, 2006 4:44:30 PM


Worden Trainer

Joined: 10/1/2004
Posts: 18,819
You can click and highlight text from the Worden Report, Hold down CTRL and C on your keyboard to copy it then go anywhere (including the formula window in PCFs) and hold down CTRL and V to paste the text.

Please call 800.776.4940 to get all the details on the Hemscott Datafeed. See it in action here: New pre-built workspace: Personal Chartist



- Craig
Here to Help!
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