Welcome Guest, please sign in to participate in a discussion. Search | Active Topics |

Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » getting updates

getting updates Rate this Topic:
Previous Topic · Next Topic Watch this topic · Print this topic ·
wthiga
Posted : Tuesday, May 16, 2006 12:12:29 PM
Registered User
Joined: 3/21/2006
Posts: 1
 i am trying to get an update and i am getting this message that say connection failed.what can i do?
thank you,
william higa
Back to top
Bruce_L
Posted : Tuesday, May 16, 2006 12:14:52 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 Thank you for reporting this. We are aware of the issue and are working to correct it. We apologize for the inconvenience and thank you for your patience.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
Back to top
ewish
Posted : Tuesday, May 16, 2006 1:00:36 PM
Registered User
Joined: 12/20/2004
Posts: 7
 It would be very helpful if Worden would post a notce on the site when the system is experiencing problems. Even my email to support did not go through. Thank you.
Back to top
deepete
Posted : Tuesday, May 16, 2006 1:37:27 PM
Registered User
Joined: 6/22/2005
Posts: 19
 I`m not patient so no need to thank me, its been 4 hours now, and seems to happen frequently.How about an update on when you expect to have the problem resolved.
Back to top
Bruce_L
Posted : Tuesday, May 16, 2006 1:48:24 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 Please try updating again. The 20 minute delayed data updates should be accessible at this point, but it may be about 20 minutes for some users to start getting current information.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
Back to top
Users browsing this topic
Guest-1

Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.