Registered User
Joined: 9/10/2009
Posts: 53
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I've been away for a week, and now I've come back I need to update Stockfinder.
The problem is that the Zacks update is crawling along. After 30 minutes, I'm not even 20% of the way through. When I open data downloader I see lots of entries along the lines of
1096962 Zacks US Financials 0.7K
Is this speed of update normal? I don't remember it ever going this slowly before. At this rate it'll just about have finished updating by the tiem the market opens.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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That seems very slow. I have never seen anything similar on my computer. You may want to contact technical support to see if they can help.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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