Registered User
Joined: 6/25/2005
Posts: 8
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I am evaluating the Platinum edition of Stockfinder (I am Gold in TC). I basically am attracted to the real time data feature. I can see the price of the equities update in the graph every second or so. But, if I look to the left on the Watchlists, the Last Price is not updated realtime. And this lagging price is also noted in the graph. Why is this?
Thanks
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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If I right-click on a blank space in the Watchlist Column Headers and select Load Column | Last, it appears to be perfectly coordinated with my Charts (which for actively trading stocks change rather quickly).
If your Watchlist Column has stopped updating, you may wish to try removing and re-adding the Watchlist Column. If this does not resolve the issue, please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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