• Download software • Tutorial videos
• Subscription & data-feed pricing • Class schedule


• New account application • Trading resources
• Margin rates • Stock & option commissions

Attention: Discussion forums are read-only for extended maintenance until further notice.
Welcome Guest, please sign in to participate in a discussion. Search | Active Topics |

Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 12/18 » Trouble selecting candlesticks

Trouble selecting candlesticks Rate this Topic:
Previous Topic · Next Topic Watch this topic · Print this topic ·
junie73
Posted : Sunday, September 23, 2018 9:36:35 PM
Gold Customer Gold Customer

Joined: 4/26/2009
Posts: 22

Previously my charts were using candlesticks. Now for two days when I edit and it shows candlesticks are selected; however, it continues to only show a line formation.

None of the other price indicators can be changed.

There appears to be some kind of a glitch.  Am I going to need to uninstall and redownload the program?

Any thoughts would be appreciated.
Back to top
Al_Gorithm
Posted : Monday, September 24, 2018 8:03:56 AM

Registered User
Joined: 6/30/2017
Posts: 1,227

You can wait for Bruce or StockGuy, but my guess is they're going to direct you to support.

Customer Service is available via email, phone, and live chat: http://www.worden.com/Support/

Good luck!
Back to top
Bruce_L
Posted : Monday, September 24, 2018 10:09:29 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I am going to assume that you are viewing a symbol which actually has OHLC data and not a symbol with just a single value per bar. If this is the case, then yes, you will need to contact technical support.


-Bruce
Personal Criteria Formulas
TC2000 Support Articles
Back to top
Users browsing this topic
Guest-1

Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.