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TCv7 quit updating about two hours ago Rate this Topic:
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fpetry
Posted : Friday, January 16, 2015 3:17:52 PM
Registered User
Joined: 12/2/2004
Posts: 1,775

I've updated v7 Gold half a dozen times since about 12 noon Central, it's now 2:16 Central and all volume and price data for all stocks is about two hours old, not the 20 minute delay expected.

fpetry
Posted : Friday, January 16, 2015 3:19:39 PM
Registered User
Joined: 12/2/2004
Posts: 1,775

Actually the data is closer to three hours old than two hours old.

Bruce_L
Posted : Friday, January 16, 2015 3:21:48 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

We are aware of the issue and working to get it resolved as quickly as possible.

Thank you for reporting the issue, I apologize for the inconvenience. You can use TC2000 version 12.4 to get current data until the issue is resolved.



-Bruce
Personal Criteria Formulas
TC2000 Support Articles
fpetry
Posted : Friday, January 16, 2015 3:24:24 PM
Registered User
Joined: 12/2/2004
Posts: 1,775

Hey thanks Bruce for fast reply and explanation.  Am glad it's not on my end, and I know the Worden team will get issue fixed as you folks always do.  Cheers.

Bruce_L
Posted : Friday, January 16, 2015 3:54:51 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

The TC2000 version 7 data should be caught up now (at least it is for me). Are you still experiencing the issue?



-Bruce
Personal Criteria Formulas
TC2000 Support Articles
fpetry
Posted : Saturday, January 17, 2015 3:34:39 PM
Registered User
Joined: 12/2/2004
Posts: 1,775

QUOTE (Bruce_L)

The TC2000 version 7 data should be caught up now (at least it is for me). Are you still experiencing the issue?

 

Sorry for delay with reply.  The issue was fixed not long after my last post.  Thanks again for excellent as always Worden support.

Bruce_L
Posted : Tuesday, January 20, 2015 11:50:52 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

You're welcome.



-Bruce
Personal Criteria Formulas
TC2000 Support Articles
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