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MercenarySniper
Posted : Monday, January 13, 2014 1:04:17 PM
Registered User
Joined: 3/26/2012
Posts: 45

All day so far there have been erroneous indicator values and also stocks that should be filtered out as they are not meeting my conditions are showing up on my lists anyway?  It has been a bizarre day with TC 12.4  

Is this already known? 

Bruce_L
Posted : Monday, January 13, 2014 1:16:36 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I am not aware of any similar reports from other customers. Some quick tests on my computer would not seem to result in conditions or scans which do not match the charts.

Do you have any particular symbols where the results do not seem to be correct? If so, can you provide the details of the scan or condition so I can attempt to verify the issue and try to figure out what might be going on?

I can generally only help with functionality, so if it does end up being an issue where your copy of the program is not behaving normally for some reason, you will need to contact technical support.



-Bruce
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MercenarySniper
Posted : Monday, January 13, 2014 2:19:48 PM
Registered User
Joined: 3/26/2012
Posts: 45

I will monitor the situation to see if this persists in the coming days as this is unusual and will contact Tech Supp then if necessary.  Separately, About 5 minutes ago the Russell 2000 Index chart warped again shooting up 115%. Can you please have the Data dept correct this across all timeframe charts? Thanks in advance. 

Bruce_L
Posted : Monday, January 13, 2014 2:26:58 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Thank you for reporting the issue. I have submitted it to our data department.



-Bruce
Personal Criteria Formulas
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