Registered User Joined: 3/26/2012 Posts: 45
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All day so far there have been erroneous indicator values and also stocks that should be filtered out as they are not meeting my conditions are showing up on my lists anyway? It has been a bizarre day with TC 12.4
Is this already known?
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Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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I am not aware of any similar reports from other customers. Some quick tests on my computer would not seem to result in conditions or scans which do not match the charts.
Do you have any particular symbols where the results do not seem to be correct? If so, can you provide the details of the scan or condition so I can attempt to verify the issue and try to figure out what might be going on?
I can generally only help with functionality, so if it does end up being an issue where your copy of the program is not behaving normally for some reason, you will need to contact technical support.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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Registered User Joined: 3/26/2012 Posts: 45
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I will monitor the situation to see if this persists in the coming days as this is unusual and will contact Tech Supp then if necessary. Separately, About 5 minutes ago the Russell 2000 Index chart warped again shooting up 115%. Can you please have the Data dept correct this across all timeframe charts? Thanks in advance.
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Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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Thank you for reporting the issue. I have submitted it to our data department.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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