Registered User Joined: 1/16/2005 Posts: 5
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I use the browser version of TC2000 at work, since I'm not able to install it. I've used it for quite some time but lately it has stopped working. It gets to the Connecting to TC2000 message then hangs up. The same happens on freestockcharts.com. Both work fine at home and silverlight is up to date. I've asked others who were using it, and they can't access it either. Any ideas on what this could be? Thanks.
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Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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I use the browser version all the time at home on one of my computers. My first guess would be some sort of firewall issue, but I could not say for sure. Please contact technical support.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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Registered User Joined: 1/29/2010 Posts: 2
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Did you find out if this was a firewall issue? I have the same issue. Did it require a port setting change?
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Worden Trainer
Joined: 10/7/2004 Posts: 65,138
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Please contact technical support.
-Bruce Personal Criteria Formulas TC2000 Support Articles
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