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Registered User
Joined: 2/14/2010
Posts: 8
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Good afternoon.
This is to ask for help, beacause I am not able to watch the webinars recorded.
It is a message from the media: A codec is required to play this file. To determine if this codec is available to download from the Web, click Web Help.
Can you help with this?
Thank you in advance.
Miguel Olivo.
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Registered User
Joined: 2/7/2006
Posts: 27
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You probably need to get Adobe Flash. Try http://www.adobe.com/go/getflashplayer
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Registered User
Joined: 2/14/2010
Posts: 8
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Thank you Constallation, I tried you suggestion and the problem continues.
Any other suggestion?
Thanks in advance
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Registered User
Joined: 2/7/2006
Posts: 27
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Are you trying to watch the webinars in your web browser or are you trying to watch them after downloading the Zip file by using a media player like Windows Media Player?
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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Registered User
Joined: 2/14/2010
Posts: 8
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Thank you. I have already solved the problem with help of Worden tech support.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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You're welcome. I am happy to read they were able to help you resolve the issue.
-Bruce
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