Download software Tutorial videos
Subscription & data-feed pricing Class schedule


New account application Trading resources
Margin rates Stock & option commissions

Attention: Discussion forums are read-only for extended maintenance until further notice.
Welcome Guest, please sign in to participate in a discussion. Search | Active Topics |

installation issues Rate this Topic:
Previous Topic · Next Topic Watch this topic · Print this topic ·
shevkoplyas
Posted : Monday, September 20, 2010 11:11:37 PM

Registered User
Joined: 11/26/2009
Posts: 16
Hi there,
trying to install StockFinder 5.0 to fresh WinXP (Professional, SP3 + all the current updates)
downloaded "setup.exe", during installation it sais "StockFinder requires the Microsoft .NET Framework 3.5 or higher and will install it now". Then it asks for reboot and seems it doesn't install neither MS .NET nor StockFinder 5.0.

Then I downloaded and installed manually  "Microsoft .NET Framework 4" from this site. But StockFinder 5.0 setup.exe keep telling that it "require MS .NET 3.5 or higher". If I press cancel setup sais "Setup was not completed successfully". If I press ok, it reboots and that's it.

Strange that even though setup failed StockFinder 5.0 still registered itself under: Start->All Programs->Worden Brothers Inc.->Stock Finder 5. If tried to start tells: "Unable to find a version of the runtime to run this application".

Tried to uninstall it completely to start fresh: Control pannel -> add or remove programs -> StockFinder 5.0 -> change/remove: leads to current window loses focus for a fraction of a second and then got it back and no other actions.

So I'm pretty much stuck here. Can not install it, can not remove it. Please suggest.

thanks
Bruce_L
Posted : Tuesday, September 21, 2010 10:04:24 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
Please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.

-Bruce
Personal Criteria Formulas
TC2000 Support Articles
Users browsing this topic
Guest-1

Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.