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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » My TCNet software keeps freezing

My TCNet software keeps freezing

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earthbizcom

Posted : Friday, April 1, 2005 9:32:40 PM

Registered User
Joined: 3/29/2005
Posts: 4

Hi there: Im having some problems with the software.
I have the platinum package/ Live streeming version of telechart and it freezes on me once in a while. It usualy happens when I minimise it.
" TCNet has encountered a problem and needs to close". And the options I get are to close or Debug. Is this something you have delt with before?
Please help?
Thank you,
Earthbizcom.

Doug_H

Posted : Friday, April 1, 2005 10:07:52 PM

Worden Trainer

Joined: 10/1/2004
Posts: 4,308

earthbizcom:

I'm sorry you're having technical problems with TeleChart. We have an excellent Technical Support staff, and they are trained to help with issues like these. I encourage you to contact them with this information.

Technical support can be reached via email at support@worden.com or by telephone at (919)408-0542. Hours are M-F 9AM-9PM and Saturday 9AM-3PM EST.

- Doug
Teaching Online!

earthbizcom

Posted : Sunday, April 3, 2005 1:11:31 AM

Registered User
Joined: 3/29/2005
Posts: 4

Thank you Doug. I will get in touch with them.

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