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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » Organizing files

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AgnosticTrader
Posted : Wednesday, February 11, 2009 2:18:49 AM

Registered User
Joined: 2/1/2008
Posts: 37

Every time I launch Telechart it tells me that it has to organize the files. I am running it on a vista machine if that matters. It never askes me to do this on old xp laptop. Anyone ever encoutered this?
Thanks,
M
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Bruce_L
Posted : Wednesday, February 11, 2009 7:35:17 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 TeleChart should do this occasionally, but if it is happening every time you update, please contact technical support.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.

For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).

You can also contact us using Live Chat Support during business hours.
-Bruce
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