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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 7 » problems with real time data agreement in platinum

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ade1963
Posted : Monday, April 2, 2007 8:34:00 AM

Registered User
Joined: 8/26/2006
Posts: 20
 Hi,

I have just signed up to platinum service.

I am getting an error message when I try to agree to the exchange data agreements

missing data
data missing: phone

what should I do

thanks
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Bruce_L
Posted : Monday, April 2, 2007 9:37:28 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138
 Please contact our sales department and give them your current phone number.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival. For an even quicker response to non-technical support issues, we recommend calling our toll free sales line at (800) 776-4940 (the phones close at 9PM ET on weekdays).
-Bruce
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