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Registered User
Joined: 3/21/2006
Posts: 1
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i am trying to get an update and i am getting this message that say connection failed.what can i do?
thank you,
william higa
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Thank you for reporting this. We are aware of the issue and are working to correct it. We apologize for the inconvenience and thank you for your patience.
-Bruce
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TC2000 Support Articles
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Registered User
Joined: 12/20/2004
Posts: 7
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It would be very helpful if Worden would post a notce on the site when the system is experiencing problems. Even my email to support did not go through. Thank you.
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Registered User
Joined: 6/22/2005
Posts: 19
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I`m not patient so no need to thank me, its been 4 hours now, and seems to happen frequently.How about an update on when you expect to have the problem resolved.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please try updating again. The 20 minute delayed data updates should be accessible at this point, but it may be about 20 minutes for some users to start getting current information.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
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