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All my personal watchlists are missing and open watchlist contents replaced Rate this Topic:
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esc952
Posted : Sunday, November 22, 2015 4:07:16 PM
Registered User
Joined: 2/11/2013
Posts: 78

All of my personal watchlists are missing (none visible under Watchlists/Personal) and all watchlists that were open on charts have had their contents replaced by a list of Russell 3000 components.

Please fix whatever problems you caused Friday that had scans not working and then Saturday has made watchlists disappear.

Ver: 12.6.5661.29885

sundaypapertrading
Posted : Sunday, November 22, 2015 4:27:40 PM
Registered User
Joined: 8/30/2012
Posts: 11

Ditto here, all my personal watch lists are gone. They have been replaced with a "S&P500" watchlist which I never had in my template.

sundaypapertrading
Posted : Sunday, November 22, 2015 4:29:15 PM
Registered User
Joined: 8/30/2012
Posts: 11

Watch lists were missing, and now all sign-in attempts are failing.

donv98
Posted : Sunday, November 22, 2015 4:52:33 PM
Registered User
Joined: 7/29/2010
Posts: 417

All of my easy scans seem to be missing.

donv98
Posted : Sunday, November 22, 2015 4:54:36 PM
Registered User
Joined: 7/29/2010
Posts: 417

QUOTE (donv98)

All of my easy scans seem to be missing.

 

My formulas also missing

esc952
Posted : Sunday, November 22, 2015 5:24:15 PM
Registered User
Joined: 2/11/2013
Posts: 78

All my watchlists remain missing...and now all of my scans have disappeared as well.  (I had scans when I posted this thread originally.)

Houston...we have a problem.

jonheisen
Posted : Sunday, November 22, 2015 7:21:19 PM
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Joined: 10/15/2009
Posts: 3

ditto, what they said

esc952
Posted : Sunday, November 22, 2015 7:50:02 PM
Registered User
Joined: 2/11/2013
Posts: 78

Servers down altogether now...can't log in.

esc952
Posted : Monday, November 23, 2015 6:00:08 AM
Registered User
Joined: 2/11/2013
Posts: 78

Well...they managed to get things working again...for a little while.  Now all my watchlists are missing again.  So I tried logging out and back in...only to find hte servers are down again (request times out).

Very second rate.

jfiore
Posted : Monday, November 23, 2015 7:47:20 AM
Registered User
Joined: 10/13/2011
Posts: 29

It appears that there are problems in Wordenville.  1st no upgrades will be made to version 12 any longer because ver 16 is out.  Ver 16 is merely a wolf in sheeps clothing , giving the "ability to papertrade" as the most importatn aspect, while in reality it is merely an exercise to get subscribers, many around a long time, to fork over additional money for real time quotes vs/ bats.

And now I open tc up this morning and find that several watchlists that I have spent many hours compiling are no longer populated.

I hope someone is listening, because Mr. Worden appears to be turning the best product on the market in to a 2nd rate product, substituting customer service and quality for the goal of generating as much cash flow as possible.  That attitude will catch up to you.

BillÇochrane
Posted : Monday, November 23, 2015 9:20:26 AM
Registered User
Joined: 10/18/2012
Posts: 40

I had some similar symptoms on Sunday, but thay all seem to be resolved.

esc952
Posted : Monday, November 23, 2015 9:59:53 AM
Registered User
Joined: 2/11/2013
Posts: 78

Mine are not resolved...all scans missing now.  An hour ago it was the watchlists missing.  And when watchlists come back, the contents are sometimes (but not always) missing.

 

Bruce_L
Posted : Monday, November 23, 2015 10:13:16 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

If you are still experiencing the issue, please contact technical support.



-Bruce
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