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tjent
Posted : Wednesday, September 25, 2013 3:33:51 PM
Registered User
Joined: 1/16/2005
Posts: 5

I use the browser version of TC2000 at work, since I'm not able to install it.  I've used it for quite some time but lately it has stopped working.  It gets to the Connecting to TC2000 message then hangs up.  The same happens on freestockcharts.com. Both work fine at home and silverlight is up to date. I've asked others who were using it, and they can't access it either.   Any ideas on what this could be? Thanks.

Bruce_L
Posted : Wednesday, September 25, 2013 3:42:41 PM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

I use the browser version all the time at home on one of my computers. My first guess would be some sort of firewall issue, but I could not say for sure. Please contact technical support.



-Bruce
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nkerzman
Posted : Monday, April 14, 2014 9:36:35 AM
Registered User
Joined: 1/29/2010
Posts: 2

Did you find out if this was a firewall issue? I have the same issue. Did it require a port setting change?

Bruce_L
Posted : Tuesday, April 15, 2014 9:51:28 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

Please contact technical support.



-Bruce
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