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Registered User
Joined: 12/15/2009
Posts: 91
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I saw on the "Pictures from White Plains" email a new app was shown and the attendees were instructed how to obtain it. How do we get it?
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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You should be able to just go to www.tc2000.com from your mobile browser on the iPad and log in with your existing username and password.
-Bruce
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Registered User
Joined: 3/8/2011
Posts: 58
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It doesn't work for the ipad. It gives you a fatal error invalid username or password
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Registered User
Joined: 3/8/2011
Posts: 58
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It's working now.
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Registered User
Joined: 3/8/2011
Posts: 58
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You still can't see pivot points on the chart. I hope this improves in the app otherwise there really isn't much use for it.
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 Platinum Customer
Joined: 2/27/2005
Posts: 9
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I have new ipad 3 and can not seem to get the app to work when I go to tc2000.com. Asks me to sign in and when I do I get a javascript error in the debug console?
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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If you are experiencing technical issues with the app, please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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Registered User
Joined: 3/19/2011
Posts: 3
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I was impressed with iPad version of TC2000 (of course it's not perfect, but It will be). But last 2 weeks I have big problem. App doesn't load me any data, I get just black screen with two circles, which show me "refresh" but data never comes (stock quotes & chart)
Is maybe some problems on yours side? I was already try everything (connections, restart, etc.)
thx and best regards,
Marko Hristov
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
|
If you are experiencing technical issues with the app, please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
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Registered User
Joined: 6/10/2012
Posts: 1
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Hello,
I'm a brand new TC2000 user and I've installed the iPad app. So far, I really like it. I'm not sure where to post suggestions so I'll post one here. The single biggest request for me would be the ability to read (and add) notes. I use user defined notes a lot in v12 and that would be a huge benefit for me. Thank for the consideration! Cheers.
John
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Thank you for your suggestion. It has been assigned case number 8128.
-Bruce
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Registered User
Joined: 5/28/2013
Posts: 1
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QUOTE (clacld)
It doesn't work for the ipad. It gives you a fatal error invalid username or password
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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Please contact technical support.
-Bruce
Personal Criteria Formulas
TC2000 Support Articles
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