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jordonstock123
Posted : Thursday, November 18, 2010 9:55:10 PM
Registered User
Joined: 3/22/2010
Posts: 1

my 30 day trial is almost up but i want to cancel it before i am billed automaticly where do i go to do this?

Bruce_L
Posted : Friday, November 19, 2010 11:17:48 AM


Worden Trainer

Joined: 10/7/2004
Posts: 65,138

If you are using TC2000 v12 or TC2000 v16 you can cancel ar adjust your subscription from within TC2000.

How to change your service subscription
How to cancel your TC2000 subscription

Please contact customer service if you wish to adjust or terminate your data subscription.

All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-9PM and Saturday 9AM-3PM ET except holidays) should be answered within 20 minutes of arrival.

For an even quicker response to non-technical support issues, we recommend calling our toll free sales line at (800) 776-4940. The number outside of the United States is not toll free: (919) 294-1111.

You can also contact us using Live Chat Support during business hours.



-Bruce
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GriffenD
Posted : Monday, January 18, 2016 12:56:11 AM
Registered User
Joined: 9/14/2015
Posts: 1

Not confident enough with your product or pricing if you don't have a deactivate link. 

StockGuy
Posted : Monday, January 18, 2016 10:26:30 AM

Administration

Joined: 9/30/2004
Posts: 9,187

Looks like you already figured out how to turn off the service inside the software. Your account expires on 2/13/2016 and will not renew.

Thanks for using TC2000.

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