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Worden Discussion Forum » Customer Training & Support » Ask a Trainer - TC2000 version 12/18 » Why did my data disappear?

Why did my data disappear?

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Typhoon Flyer

Posted : Tuesday, February 16, 2016 7:17:22 PM

Registered User
Joined: 1/22/2016
Posts: 9

It's 7pm EST. I booted up TC2000 and looked at a couple of stocks on the chart that was up when I last logged off. No problem. I clicked on one of the other chart tabs and suddenly there was no data, even though the stock name, sector and industry watermark for each selected stock appeared in the chart window. Tried indexes - same thing. Rebooted the computer - still no data. Any ideas?

sj_bf

Posted : Tuesday, February 16, 2016 7:36:07 PM

Registered User
Joined: 1/14/2010
Posts: 13

same issues here.. both on downloaded version and browser version. is TC2000 down?

Typhoon Flyer

Posted : Tuesday, February 16, 2016 7:55:50 PM

Registered User
Joined: 1/22/2016
Posts: 9

Okay, it's back

Bruce_L

Posted : Wednesday, February 17, 2016 9:09:45 AM

Worden Trainer

Joined: 10/7/2004
Posts: 65,138

We had a single history server down from around 6:50 PM ET until 7:45 PM ET that was causing a problem viewing charts for some customers. So if you hit that server you would have had blank charts, but if you hit any of the other servers things should have been fine.

-Bruce
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