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Registered User
Joined: 11/1/2006
Posts: 14
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it is dog slow and hangs off and on about every day. Sometime it works great sometimes it doesn't work at all. Any ideas? This holds true on multiple computers so it is not my computer that is the problem.Thank you.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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It never hangs for me. Please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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Registered User
Joined: 11/1/2006
Posts: 14
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Will do Bruce. Just checking to see if the problem is global so to speak.Thank you.
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
|
There are reports of other users experiencing hang ups. The common features would seem to be bad internet connections, lots of other programs running and/or switching symbols very quickly.
-Bruce
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TC2000 Support Articles
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