Registered User
Joined: 9/8/2011
Posts: 6
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Hello, I am a bit confused. I am looking at the same stock using several different chart templates. I have charted the 20 day, 50 day and 200 day SIMPLE moving average on different templates with some other indicators on each template. When I switch back and forth between the templates the reading on the 50 day moving average is not the same as on other templates? I have made sure it is the same day, same stock, same time frame, same simple moving average but they are not matching? What am I doing wrong? This is very confusing and frustrating. Please help!Thank you,
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Worden Trainer
Joined: 10/7/2004
Posts: 65,138
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My best guess given the description of what you have already checked is that the Moving Average is of something other than Price (such as one of the other Moving Averages). If you mouse over the name of the Moving Average on the chart in TC2000 version 12, it should display the relationship between the Moving Average and any parent indicators.
The Things to check if your moving averages don't "seem right" or "seem to match" topic explains how to determine the parent/child relationship in TC2000 version 7 (as well as exploring several other possibilities).
If this does not appear to be the issue, then please contact technical support.
All e-mail communication sent to support@worden.com during business hours (Monday through Friday 9AM-11PM and Saturday and Sunday 9AM-3PM ET) should be answered within 20 minutes of arrival.
For an even quicker response to tech support questions, we recommend calling our voice line at (919) 408-0542 (there is no phone support on Sundays, some Market Holidays or after 9PM ET on weekdays).
You can also contact us using Live Chat Support during business hours.
-Bruce
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